CHAPTER 3 Identification of managerial problem

The object of research is the process of identification of managerial problems. Research methods are based on general scientific principles and fundamental provisions of economic theory, decision-making theory, works of leading Ukrainian and foreign scientists. The dialectical method of scientific knowledge, methods of scientific abstraction, analysis and synthesis (to study the theoretical foundations of solving managerial problems), systemic generalization (to systematize the categorical apparatus of studying the identification of managerial problems, improve the classification of managerial problems) are applied.

The stages of the process of identification of managerial decisions are highlighted, covering: definition of the problem; classification of the problem; ascertaining the facts, evaluating and analyzing the data concerning the problem. The content of the stages of identification of managerial decisions is considered.

The classification of managerial problems has been improved by including such characteristics as: focus on the goals of the enterprise, the degree of importance and urgency, the magnitude of the consequences in cases of making or rejecting decisions and the number of organizations and individuals affected by these problems, risks associated with solving the problem and the opportunity emergence of new problems on this basis, the degree of structuring and reflection through qualitative and quantitative indicators, the level of decision-making and risks, types of activities, the level of participation in the study of the problem and discussion on its solution.

The characteristic features, areas of problem solving and methods for solving managerial problems, depending on the level of formalization, are considered.